Refund and Returns Policy

Moongate Studios does not accept order cancellations (abandoned carts and failed payments don’t count). Moongate Studios cannot add coupon codes/discounts/promos after your order is place and no refunds will be issued for this. If you choose untracked letter-mail at checkout for your shipment method that your order is not insurable by Canada post nor trackable meaning that Moongate Studios is not liable for lost/stolen mail.  Moongate Studios is not able to change addresses on your order once placed.  

Please Contact me if there is a problem with your order.